Refund policy

Digital Products – Return Policy

All products sold in this shop are digital and non-tangible. Therefore, no returns, refunds or exchanges are accepted once a file has been downloaded or accessed.

In accordance with consumer protection laws, by purchasing a digital product, the customer expressly agrees to waive their right of withdrawal once the download has begun, and acknowledges that the purchase is final and non-refundable from that point onward.

However, if the file has not been downloaded, the customer may request a return or refund within 14 days of purchase by contacting us directly. We reserve the right to verify that the file has not been accessed before issuing any refund.

If you experience any issues accessing your files, please reach out. We’ll be happy to assist with technical support.